Jessica Pantano serves as the MISEC Manager of Customer Success. As the first contact for all inquiries, her responsibilities include account overview and management, new member and program enrollments, day-to-day business operations and monitoring changes and trends across the industry. Jessica has over twenty years’ experience in the utility industry, including positions with Texas Electric Cooperatives, Bluebonnet Electric Cooperative, IBM Energy and Utilities Strategy Practice, Landis+Gyr and Anterix.